Privacy Policy

How we protect your data

STARPHONE LLC is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

FCC Registration Number: 0037491578

1. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Account credentials and authentication data
  • Payment and billing information
  • Communication preferences

Usage Information

  • Call logs and message history
  • Service usage patterns and analytics
  • Device information and technical data
  • IP addresses and location data

2. How We Use Your Information

  • Provide and maintain our virtual communication services
  • Process payments and manage your account
  • Send important service notifications and updates
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights and prevent fraud
  • With trusted service providers who assist in our operations
  • In case of business transfers or mergers

4. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all communications
  • Secure data centers with physical and digital security
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection practices

5. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Call logs and messages are typically retained for 90 days, while account information is retained until account closure plus applicable legal retention periods.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@starphone24.com
  • Phone: +1 (555) STARPHONE
  • Address: STARPHONE LLC, Wyoming, United States

Last Updated: January 1, 2025

This privacy policy is effective as of the date listed above.